New technological frontiers

Integrating technological innovations into the passenger experience

Passengers didn't wait for us to adopt new technologies. Artificial intelligence, for example, has already invaded our screens. Today, it serves as an assistant to many users, including in their search for mobility-related information. Keolis explores all technologies in order to identify the best uses for them and offer innovative and useful services to travelers. The areas served by Keolis thus provide an ideal testing ground for identifying the possible uses of these technologies in real-life situations and shaping the changes in mobility for tomorrow.

• Investing in the practical uses of artificial intelligence to enhance the passenger experience: information, guidance, assistance, but also personalization and optimization of schedules and itineraries;

• Deploy autonomous mobility for greater inclusivity, safety, and comfort for our passengers.

• Personalize the travel experience to offer greater inclusivity to people with visual or hearing impairments and empower each traveler to take control of their own mobility by choosing their own routes and modes of transport.

Experimenting to improve the daily lives of all our teams

Technologies such as artificial intelligence, robotics, automation, and modeling are already profoundly changing the daily lives of our teams. Collecting real-time information on network usage, assisting with physically demanding tasks, monitoring and planning maintenance... there are many practical uses for these technologies within the group's various business lines:

• Deploying innovative digital solutions for more flexible work that is tailored to our various business lines: marketing, operations, maintenance, security, HR, etc.

• Supporting and managing a connected, smart urban infrastructure for smoother traffic flow management and better anticipation of operations.

• Extending the life of equipment and infrastructure through predictive maintenance tools;

• Exploring and integrating all new technologies to improve the daily lives of our teams. Promoting training and adoption of these technologies by all our employees.

Projects that address the challenges of technological innovation