Our approach

We’re a team of mobility experts who use innovation, user-centricity and data, to power diverse global partnerships.

Yarra Trams employee helping a customer and her child

Unbiased innovation that tries to make better sense of the world we live in.

We take an unbiased approach to innovation: our goal is to identify, test, pilot and launch new use cases that bring meaningful impact to passengers, people, public transport authorities... and the planet as a whole. For us, innovation comes in all shapes and sizes, from Data-as-a-Service and Open Data to new ways of working and no-tech improvements that redefine daily life. We are dedicated to researching, developing and testing ideas alongside our experts and partners.

Innovation in sync with PTAs and passengers

We work closely with our team of ambassadors on the ground, across a variety of different innovation teams. Our subsidiaires’ innovations may be updated and tweaked to be replicated around the world, or they may inspire us to develop other improvements and solutions. Through it all, we develop and nourish open lines of communication to improve our collective performance across the Group.

our projects, news & insights

Uplifted by collaboration, partners and the ecosystem

Collaboration is a way of life. We believe that bridging silos is critical to building tangible open innovation.

We are agile. We take quick action to integrate different technologies and solutions while also working with partners who are able to improve our environmental impact, the passenger experience (and even the driver experience), responding to the needs of our end users and public transport authority clients.

Locally and globally, we work hand-in-hand with our partners and ecosystems to identify and tackle the most urgent issues affecting mobility.

UX methodology motivated by people and data

We practice what we preach. All of our innovation is framed by our UX methodology that’s adapted for each project’s target users and data needs.

This user-centric methodology is backed by Design Thinking and a continuous improvement approach that helps us ensure the process and deliver meaningful impact to end users.

But, don’t just take our word for it

Check out the work we’ve accomplished, together with our partners.

See all latest projects

The people who make it happen

Our partners and experts are why we can accelerate innovation

Jonathan Myers, Head of Growth, Innovation and Partnerships

Najah Sekkat, Digital Project Manager, Keolis Île-de-France Information Systems Division

Pierre-Marie Boutevillain, Innovation Manager Keolis Lyon

Alexandre Lelarge, Head of Operating Methods and Training Unit PC Metro and Tramway, Ilévia (Keolis Lille Métropole)

Arnaud Julien, Chief Innovation, Data and Digital – Keolis Group

Alexis Jovignot, Director of Innovation, Projects and IS, Keolis Tours

Gilles Martel, Director, Security, Safety and Emergency preparedness, Keolis Canada

Charles Bigaut, Innovation, Projects and Information Systems Manager, Keolis Chambéry

Ségolène Deeley, Director, Future Mobility & Corporate Affairs, Keolis Downer

Carol Ambrosini

Director of Marketing, Customers & Mobility, Keolis Besançon Mobilités

Matthieu Falempin

Environment Manager, Keolis Lille Métropole

David O’Neill

Director Marketing and Innovation, Keolis Île-de-France

Pauline Gautier

Director of Projects and Innovation, Keolis Bordeaux

Fabien Pierre

Director of Innovation, Projects and Information Systems, Keolis Besançon

Arvid Röckert

Director of Strategy, Keolis Continental Europe

Anouk Beaufume

Director of Business Development, Keolis North East Regional Division

Nicholas Daly

Director Passenger Experience, Yarra Trams

Chris Beghin

Strategic Advisor Benelux

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Jonathan Myers

Head of Growth, Innovation and Partnerships, Keolis Downer (Australia)

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Matthieu Rémy

Head of Open Innovation – Keolis Group

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Najah Sekkat

Digital Project Manager, Keolis Île-de-France Information Systems Division

Pierre-Marie Boutevillain

Innovation Manager, Keolis Lyon

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Alexandre Lelarge

Head of Operating Methods and Training Unit PC Metro and Tramway, Ilévia (Keolis Lille Métropole)

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Sofia Escamilla

UX Strategist and Researcher, Innovation, Data & Digital Department, Keolis Group

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Arnaud Julien

Chief Innovation, Data and Digital – Keolis Group

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Alexis Jovignot

Director of Innovation, Projects and IS, Keolis Tours

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Gilles Martel

Director, Security, Safety and Emergency preparedness, Keolis Canada

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Charles Bigaut

Innovation, Projects and Information Systems Manager, Keolis Chambéry

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Ségolène Deeley

Director, Future Mobility & Corporate Affairs, Keolis Downer (Australia)

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Innovating for our passengers and public transport authorities, to support the local mobility of tomorrow

Innovation is a key lever for making public transport greener, more efficient and more attractive

In a constantly changing world, innovation is a necessity and a daily challenge

Innovation is first and foremost a mindset. See problems as levers and change as opportunities!

Innovation is central in our approach and a driving force behind our operational excellence

With innovative solutions, we can expand public transportation to affordable public mobility

Innovating in our regions to do more with less

Delivering a suite of Innovations across all current and future operations on the world's largest tram network

Smart shared mobility is the way of the future, contributing to sustainable development and a better quality of life.

I oversee development and implementation of Keolis Downer’s business strategies in Australia & New Zealand.

The dynamics of our territorial network of innovation correspondents is a real asset to go further, faster.

Logic will get you from A to B. Imagination will take you everywhere. (Albert Einstein)

A goal without a plan is just a wish. (Antoine de Saint-Exupéry)

I support the operators of the control stations during the reception and the production of new tools.

Incremental, disruptive, open, digital, technological, frugal... Innovation is primarily at the service of use.

Developing open innovation with all stakeholders to improve the quality of life of citizens.

Innovating ? To be pragmatic while being dreamy, to respond to today's challenges with tomorrow's solutions.

Daring is the price of progress! (Victor Hugo)

Seek ideas for digital to improve everyday processes.

I believe in collaboration, keeping an open mind, challenging myself and driving positive change.

Let’s collaborate

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