Through this co-construction process that enabled passengers to co-develop the transit network’s transformation, Keolis Bordeaux sparked a reflection on the future of public transit.
Although most suggestions focused on simplifying the everyday aspects of the transit system (setting up an urban navigation assistance system; facilitating access, payment and traffic information, in particular through mobile solutions; etc.), three specific desires emerged for the transit system of the future:
Offer entertaining or informative content to passengers during their wait
Increase environmental efforts across the network: renewable energies for vehicles (electric, hydrogen, etc.), plant-filled or solar-powered bus shelters, as well as access to enhanced multimodal solutions so that everyone can reduce their carbon footprint
Develop an inclusive network, notably for people with disabilities: both in terms of access to information (voice announcements) and creating dedicated spaces
Passengers were able to submit their ideas and discuss before voting for their favorites.