Context: Innovating with predictive maintenance to improve operational reliability
In 2017, KeolisAmey Metrolink (KAM), the joint venture between Keolis and Amey, took over operations and maintenance of Greater Manchester’s Metrolink light rail network for a period of up to 10 years. The largest of its kind in the UK, KAM serves 99 stops across eight different lines along almost 103 km of track, with a fleet of 120 trams completing more than 34 million journeys a year. A major focus of KAM’s contract is to innovate using predictive maintenance techniques and improve operational reliability to the benefit of all users, in addition to customer service and security.