Our approach

We’re a team of mobility experts who use innovation, user-centricity and data, to power diverse global partnerships.

Yarra Trams employee helping a customer and her child

Unbiased innovation that tries to make better sense of the world we live in.

We take an unbiased approach to innovation: our goal is to identify, test, pilot and launch new use cases that bring meaningful impact to passengers, people, public transport authorities... and the planet as a whole. For us, innovation comes in all shapes and sizes, from Data-as-a-Service and Open Data to new ways of working and no-tech improvements that redefine daily life. We are dedicated to researching, developing and testing ideas alongside our experts and partners.

Innovation in sync with PTAs and passengers

We work closely with our team of ambassadors on the ground, across a variety of different innovation teams. Our subsidiaires’ innovations may be updated and tweaked to be replicated around the world, or they may inspire us to develop other improvements and solutions. Through it all, we develop and nourish open lines of communication to improve our collective performance across the Group.

our projects, news & insights

Uplifted by collaboration, partners and the ecosystem

Collaboration is a way of life. We believe that bridging silos is critical to building tangible open innovation.


We are agile. We take quick action to integrate different technologies and solutions while also working with partners who are able to improve our environmental impact, the passenger experience (and even the driver experience), responding to the needs of our end users and public transport authority clients.


Locally and globally, we work hand-in-hand with our partners and ecosystems to identify and tackle the most urgent issues affecting mobility.

UX methodology motivated by people and data

We practice what we preach. All of our innovation is framed by our UX methodology that’s adapted for each project’s target users and data needs.


This user-centric methodology is backed by Design Thinking and a continuous improvement approach that helps us ensure the process and deliver meaningful impact to end users.

But, don’t just take our word for it

Check out the work we’ve accomplished, together with our partners.

The people who make it happen

Our partners and experts are why we can accelerate innovation

Photo de Chris Beghin
Clément Aubourg's picture
Aline Frantzen, President and CEO Keolis Transit America
Jonathan Myers, Head of Growth, Innovation and Partnerships
Anne Strugeon, Quality and Customer Satisfaction Director
Matthieu Rémy, Head of Open Innovation
Najah Sekkat, Digital Project Manager, Keolis Île-de-France Information Systems Division
Pierre-Marie Boutevillain, Innovation Manager Keolis Lyon
Alexandre Lelarge, Head of Operating Methods and Training Unit PC Metro and Tramway, Ilévia (Keolis Lille Métropole)
Portrait of Sofia Escamilla
Arnaud Julien, Chief Innovation, Data and Digital – Keolis Group
Alexis Jovignot, Director of Innovation, Projects and IS, Keolis Tours
Gilles Martel, Director, Security, Safety and Emergency preparedness, Keolis Canada
Charles Bigaut, Innovation, Projects and Information Systems Manager, Keolis Chambéry
Ségolène Deeley, Director, Future Mobility & Corporate Affairs, Keolis Downer
  • Clément Aubourg's picture
  • Aline Frantzen, President and CEO Keolis Transit America
  • Jonathan Myers, Head of Growth, Innovation and Partnerships
  • Anne Strugeon, Quality and Customer Satisfaction Director
  • Matthieu Rémy, Head of Open Innovation
  • Najah Sekkat, Digital Project Manager, Keolis Île-de-France Information Systems Division
  • Pierre-Marie Boutevillain, Innovation Manager Keolis Lyon
  • Alexandre Lelarge, Head of Operating Methods and Training Unit PC Metro and Tramway, Ilévia (Keolis Lille Métropole)
  • Portrait of Sofia Escamilla
  • Arnaud Julien, Chief Innovation, Data and Digital – Keolis Group
  • Alexis Jovignot, Director of Innovation, Projects and IS, Keolis Tours
  • Gilles Martel, Director, Security, Safety and Emergency preparedness, Keolis Canada
  • Charles Bigaut, Innovation, Projects and Information Systems Manager, Keolis Chambéry
  • Ségolène Deeley, Director, Future Mobility & Corporate Affairs, Keolis Downer
  • Photo de Chris Beghin
  • Aline Frantzen, President and CEO Keolis Transit America
  • Jonathan Myers, Head of Growth, Innovation and Partnerships
  • Anne Strugeon, Quality and Customer Satisfaction Director